Welcome to Cabwale.cab. Before you embark on your journey with us, please take a moment to read and understand our Terms and Conditions. By using our services, you agree to comply with and be bound by the following terms:

1. Booking and Reservations

  • 1.1 Service Availability: Cabwale.cab operates on a first-come, first-served basis. While we strive to provide 24/7 services, availability is subject to demand and other factors.

  • 1.2 Reservation Confirmation: All bookings made through our app or website are subject to confirmation. You will receive a confirmation notification once your reservation is accepted.

2. Fares and Payments

  • 2.1 Fare Calculation: Fares are calculated based on distance traveled, time, and other relevant factors. Our pricing is transparent, and you will be provided with an estimated fare before confirming your booking.

  • 2.2 Payment Methods: Cabwale.cab accepts various payment methods, including credit/debit cards and digital wallets. Cash payments are also accepted.

  • 2.3 Cancellation Policy: Cancellations are subject to our cancellation policy, which may include applicable charges. Refer to our app or website for specific details.

3. Passenger Responsibilities

  • 3.1 Identification: Passengers are required to provide accurate identification details when booking. Failure to do so may result in the cancellation of the ride.

  • 3.2 Behavior: Respectful and courteous behavior is expected from all passengers. Any form of harassment or inappropriate conduct towards drivers or other passengers is strictly prohibited.

4. Driver Responsibilities

  • 4.1 Professional Conduct: Cabwale.cab drivers are expected to maintain a high level of professionalism. Any reported cases of unprofessional behavior will be thoroughly investigated, and appropriate action will be taken.

  • 4.2 Vehicle Maintenance: Drivers are responsible for ensuring their vehicles are well-maintained, clean, and meet safety standards.

5. Safety and Security

  • 5.1 Passenger Safety: Cabwale.cab prioritizes the safety of passengers. In the event of an emergency, please follow safety instructions provided by the driver and contact local authorities if necessary.

  • 5.2 Lost Items: Cabwale.cab is not responsible for any items left in the vehicle. Passengers are advised to check for personal belongings before exiting the vehicle.

6. Intellectual Property

  • 6.1 Trademarks and Copyrights: The Cabwale.cab name, logo, and all related marks are the intellectual property of Cabwale.cab. Any unauthorized use is strictly prohibited.

7. Termination of Services

  • 7.1 Suspension or Termination: Cabwale.cab reserves the right to suspend or terminate services to any user who violates our Terms and Conditions or engages in any activity that may harm the reputation of Cabwale.cab.

8. Changes to Terms and Conditions

  • 8.1 Modification: Cabwale.cab reserves the right to modify these Terms and Conditions at any time. Users will be notified of any changes, and continued use of our services implies acceptance of the modified terms.

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